I agree with the fact that they are trying their best to please each type of fans, and it must be a pain because everyone has very strong opinions...
- Manga purists who want each pannel animated exactly as in the manga, and go on nervous breakdown if Luna's eye are not blue or if Saturn's earings are bi-colored instead of silver...
- 90 anime fans who just want Moonlight Densetsu everywhere and reharsh of same transformations we got 30 years ago...
- Crystal S1+2 fans who are still grieving Yukie Sako's design 7 years later, and loved the bug eyes and weird anatomy... and are still trying to see traces of her in all recent illustrations ("clearly this drawing has 25% sako's design, look on Sailormoon's eye secondary shadow it's obvious")
- Crystal S3 fans who liked the precurish design and more modern approach in transformations and attacks...
Honnestly it must be very hard for the staff to deal with us ^^;
I believe Eternal is really a nice balance for everyone. Anyway Naoko wanted to get her manga fully and faithfully adapted and honnesly it's totally fair because she deserves it (I love the 90's anime, but it's certainly not a faituful adaptation of her manga). Maybe once the manga will have been totally adapted, she will be more open to the idea of expanding the SM world... A bit like what Kumurada did with Saint Seiya and allowed other mangas and anime around his manga.